So...appearances are quite deceiving. I thought this store looked so cute and it does. It is absolutely beautifully decorated. I figured it's gotta be good when it looks like this. I thought they opened at 7 am, but it is never open at that time. I was hoping to grab a quick treat before work, but it's always dark at that time. So my husband got me a few treats one day when he was off. A scone, muffin and 2 cupcakes. The scone and muffin were not great and the cupcakes were just ok. Gotta work on presentation!!!! The products don't actually look very good either. Seems odd to have such a beautiful store and sloppy looking product. I'll be very surprised if this place lasts as is.
If I could give zero stars, I would. I ordered a custom cake that was supposed to be turquoise with sunflowers. I scheduled pick up for the day before the party. What she tried to give me was a white cake with white roses. She didn't even write down the design I requested for a custom cake order - who does that?! No apology, just "oops!" and I was told to come back the next day to pick up a new cake. When I did, it looked like it was decorated by a child. The "sunflowers" weren't even sunflowers. They looked like open, rotten banana peels. The top tier of the cake wasn't centered on the bottom tier and the cake had collapsed and was lopsided. She had used the same cake from the day before and you could still see the white icing through the turquoise. She wasn't there when I picked up the cake and I had no choice but to pay $76 for it and take it directly to the party. It was embarrassing to serve to our guests. When I called the next day to discuss a refund she informed me that since we took the cake she wouldn't give a refund. She said that what I should've done was refuse the cake and go buy one at Kroger. Then she hung up on me and will no longer take my calls. Of course, if she had handed me this atrocious cake the day before the party - when it was supposed to be ready - I would've had time to find an alternative cake. Elizabeth should not be offering custom cakes when she's not qualified to make them. And after being in business for 4 weeks she has yet to learn anything about customer service. This was the most unprofessional transaction I have ever experienced. I simply cannot believe that anyone would run a business this way. Do yourself a favor an do not ever order a custom cake from Little Flour Bakery.
Adorable new bakery with delicious treats. Easy to work with on custom orders. I had some cupcakes and cookies made for a party and everyone loved the designs and taste.
This bakery uses organic, natural and local ingredients in a yummy way! Has gluten-free options and takes custom orders too. I purchased one of each cupcake, scone, brownie, lemon tart and gluten-free options ... So good! Next time, I will have to try their coffee.
Little Flour Bakery has, on more than one occasion, gone above and beyond to bring a vision to life. Service has always been welcoming and customer focused. This will be my "go-to" bakery for all things but definitely for anything custom!
Little Flour Baked Goods is a US Bakery based in Fort Mitchell, Kentucky. Little Flour Baked Goods is located at 2479 Dixie Hwy, Fort Mitchell, KY 41017, USA.
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