This used to be a decent Drs Office,days long gone. Zit takes at least fifteen minutes to get through to them on the phone and thats anytime. They switch Docs about as often as people change underwear. They messed up my medicines several times in the past 6 months. The Drs are young and don't listen to the patients. The last Doc Kolipaka Malathi MD (be warned Horrible man) I seen told me I needed to get more exercise and to go outside the problem with that is I had a stroke (which is something they have very limited knowledge of) which left me partially paralyzed on my right side. Yup Im gonna take up Jogging also his and the other Docs Have horrible bedside manner. This Dr actually called my other Dr a dinosaur and they work in the same practice and the Dr he referred to is a respected surgeon. Horrible Horrible Place take my advice and run don't walk away from this place as fast as you can.
I have been a patient here for 20+ years and have had numerous disappointments over the years. Why we stayed patients so long I don't know. I have NEVER been happy with this Practice, probably just stayed with them due to the head ache and insurance hassles involved in switching providers. You rarely ever get the same doctor twice, and if you find a doc your happy with, they leave or move on. Then, they assign you a different resident doctor, without even notifying you until you’re there for an appointment. Even then, you will rarely see the same resident doc twice. It's hard to get to know a doctor or even establish a healthy doc/patient relationship because of how they do things. It is ridiculous in my opinion. You also rarely ever get a same day appointment, phone hold times are extremely lengthy, and being seen for an appointment on time is just a laugh. Still, through all of this, they did sometimes manage to get things right if you were lucky enough to get a good resident doctor, or get to see them on a regular basis, which is extremely rare. When you go for a visit the resident doctor you get reviews your file for only a few minutes before seeing you. Then, you have to constantly remind them of your prior diagnosis because they do not see you regularly and therefore, are not the least bit familiar with you or your past medical history at all. I had cancer, yet had to remind them of that almost every visit because they never spent enough time reviewing my file before seeing me to be knowledgeable about my prior medical history. My sister and her family switched doctors’ offices because of these same issues. We are very dissatisfied with the St. E. Family Practice’s staff indifference as well as their policies and procedures! Their policy to get a same day appointment is that you must call by 8:00 a.m. However, if you’re like my son and work second shift and are trying to wait out a virus and avoid calling in sick again (just in case you start to feel better}, they will not even provide you verification that you tried to get an appointment later in the day, and were told none were available. In my experiences in dealing with them they were rude and indifferent. They would let you get fired from your job, and lose your family as patients, rather than let you pick up confirmation or email you something to verify the fact that you tried to get an appointment. Regardless of it being the truth, they will not verify in writing that you tried to schedule an appointment and were told you could NOT get one. They did offer to see my son the following day, however, we already knew the virus only lasts 24-48 hrs.(because everyone else in the family had already had it) My little ones had already seen a pediatrician and we were told that viruses just had to run their course. Therefore, there would be no point in making an appointment for the following day as it was just a 24-48 hr. bug and probably will be over by the next day. So, why take up an appt. that could be saved for someone in more urgent need, or waste our money paying for an office visit! Because of their indifference and the rudeness of their staff, we also will be finding a new family practice. Furthermore, it seems to me, their main motivation is the all mighty dollar and NOT the welfare of their patients. Again, this is just my opinion! I personally would NOT recommend them to anyone!
Dr. Stafford is a very good physician who specializes in geriatric medicine. He has been my mother's, who's now 93, doctor for years. He is very caring and knowledgable. He has the experience and does a good job on referring her to specialists. I highly recommend him.
My favorite doctor is gone so I'm scared who I'm getting next. Dr. Katri was the best they had. If I don't get better results I will be leaving
Wait can be long but have always been able to get me in short notice.
St Elizabeth Family Practice Center is a US Health facility based in Fort Mitchell, Kentucky. St Elizabeth Family Practice Center is located at 413 S Loop Rd, Fort Mitchell, KY 41017, USA.
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