Ted helped me send my ring back in, for a replacement ring, Free of charge.
If you're looking for a jeweler that will remember you when you walk in the door, as well as offering quality products at a great price, look no further than Herzog.
LOVE Herzog! They go above and beyond. My fiance' had quite a unique situation. He was ecstatic that he found the perfect ring that he knew I would absolutely adore. Herzog was the only store that carried this particular ring designer. My fingers are so tiny that it couldn't get sized down, but had to get custom made by the designer. Herzog made sure my now hubby got it back just in time for him to carry out THE most perfect proposal. He spoke so highly of the Herzog team I had no choice but to also purchase his band from them. They did NOT let me down on this purchase either. Customer service is par excellent and the staff is like family. They are so delightful, very helpful, communicate effectively, and take care of you in a timely manner. We will be customers for life!
His ring size went from an 8 to a 7, and Tungsten is IMPOSSIBLE to re-size.
My fiancee didnt want to buy the wrong ring. Ted lead him in the right direction by suggesting I design my own ring. He provided him with a beautiful CZ ring to propose to me with. This was a very exciting time for us newly engaged. Ted was absolutely wonderful to work with, he was very accommodating to my requests. He is very knowledgeable, he was very observant in the items I liked. Which allowed us to design the perfect ring. I am so very happy with it and the great customer service we received. We will be lifelong customers and will return for all of our jewelry needs. We never would have received the type of service at national chain jeweler. Herzog came to us highly recommended and we will certainly continue that recomedation. A very special thanks to Ted, Steve hit it out of the park!
We purchased my husbands Triton Tungsten wedding band, from Ted at Herzog, a year ago. Shortly after that, my husband started loosing weight drastically from health problems.
Herzog Jewelers, is AMAZING!! The best customer service available.
I highly recommend Herzog, for any Jewelry needs.
The care for their customers is truly genuine.
I can't say enough about the service and quality at Herzog. I was Christmas shopping for my wife this year, and found the perfect gift. My sales associate was Susan, and she is extremely knowledgeable and friendly. Ted was also very helpful and I appreciated both of their help with something that important.
Herzog is a great place to go. I bought an engagement ring there about a month ago and it was so easy. The sales associate made me super comfortable with the process of finding exactly what I was looking for and there was no pressure to buy. It was a wonderful first experience and I will definitely be going back in the future.
Herzog Jewelers is a US Jewelry Store based in Fort Mitchell, Kentucky. Herzog Jewelers is located at 2510 Dixie Hwy, Fort Mitchell, KY 41017, USA.
Please contact with Herzog Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Herzog Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.